Get a complete understanding of customer sentiment
Collect invaluable visitor feedback to improve your business processes.
Our MicroSurvey builder allows you to create and customize surveys to send to visitors either when they are connecting to WiFi, or after they have visited your venue. For flexibility, MicroSurveys can be optional to complete or mandatory for users to access WiFi. Responses are aggregated into reports within the platform providing clear data which can then be exported.
NPS surveys are used to gauge your visitor's overall satisfaction and loyalty to your brand. Easily set up and send NPS surveys using the Silicon Care platform to gain valuable feedback.