Unexpected situations—from construction activity to inclement or severe weather and even malicious attacks—can disrupt your connection to your PBX, leaving you without voice or data functionality. Depending on the situation, you may be looking at just a few minutes of down time—or in extreme cases it may be hours or days before your service is restored to normal.
Why take the chance of missing important customer calls? You don’t have to. Adding Automatic Call Routing (ACR) to your SC IP Voice, SC IP Voice with VPN, VoIP SIP or Enterprise SIP services, you can ensure that customers can reach you in the unexpected event of a service interruption. ACR works by automatically redirecting calls to a failover number, which minimizes the possibility of disruptions and helps to assure business continuity.