An All-Digital Voice and Data Solution with Access to Advanced Call Center Features

Enterprises looking for a high-efficiency, high-speed integrated voice and data system that doesn’t require a huge infrastructure investment can benefit from the Integrated Services Digital Network (ISDN) PRI from SC Communications. ISDN PRI offers an all-digital solution that supports the advanced call center features you need to improve customer service; and provides superior network performance and trunking efficiency. Whether your business is in the process of growing, or your large business is looking for a cost-effective solution that consistently delivers high-quality voice and data traffic, SC ISDN PRI is the ideal solution for your needs.

·         ISDN PRI benefits include:

  • High-speed access to the SC network with broad nationwide availability
  • Cost-effective implementation that uses your existing PBX infrastructure
  • Guaranteed multi-location, dynamic bandwidth over non-shared lines
  • Dynamic channel allocation that allows your business to easily handle multiple services and changes in traffic pattern
  • Superb all-digital transmission quality, even when simultaneously transferring large volumes of data and voice
  • Improved trunking efficiency and network performance
  • Flexible, robust features that address all of your voice and data needs for one low rate

Standard Features

  • Call-by-Call
    • Prioritize call demand depending on traffic type (DID, DOD, data and toll-free)
  • Calling Line ID/Calling Line ID Block
    • Match or block calling party info from your internal databases
  • Emergency Redundancy Routing
    • Automatically reroute call traffic away from outages or overloaded trunks and to alternate locations you select
  • Out-of-Band Signaling
    • Enhance efficiency by carrying more traffic per line and handling all signaling from a separate D channel
  • Non-Facilities Associated Signaling: Control multiple ISDN PRI lines via one D channel
  • Back-up D Channel
  • 64 Kbps Clear Channel